At most, a warranty failure may have associated damages that could far exceed the purchase price.
(This is why FOSS licenses almost universally disclaim both warranty and liability for damages, rather than ignoring the issue. Refunding the purchase price is not the worst that can happen.)
Usually in very large software purchases, fixing problems is often much cheaper than undoing a purchase.
While technically, you may be able to legally refund a $10,000,000 software purchase in lieu of buying a plane ticket for a developer, in practice, that's not really an option anyone takes.
Sure, sure, now note the part where VMware is not obligated to do either, they can just give you a helpdesk number and drown you in bureaucracy. And that is still only necessary if you noticed the problem "promptly" after delivery.
I think if you want to argue damages is a common contract clause in the software industry, it's only fair I ask you to name examples. Because it really isn't common.
(This is why FOSS licenses almost universally disclaim both warranty and liability for damages, rather than ignoring the issue. Refunding the purchase price is not the worst that can happen.)
Usually in very large software purchases, fixing problems is often much cheaper than undoing a purchase.
While technically, you may be able to legally refund a $10,000,000 software purchase in lieu of buying a plane ticket for a developer, in practice, that's not really an option anyone takes.