Is anyone else really tired of reading this "you're not the customer, you're the product" platitude every day, especially in contexts like here where it's totally irrelevant? Yes, we get it, Facebook isn't directly making money off their users.
Yes, but apparently people need constant reminders Facebook users are essentially getting a service for free, so they're not consumers in the same sense as someone who pays for a service and is dissatisfied by the treatment hey receive at the hands of the vendor.