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California sues Amazon for preventing 3rd-party sellers being cheaper elsewhere (engadget.com)
265 points by em-bee on Sept 16, 2022 | hide | past | favorite | 126 comments



I hope California wins this. This is such a frustrating thing that Amazon does enforce. They will ban you if they find out you are selling the same item for cheaper on your own website or on eBay.

To me, this is akin to the credit card companies disallowing a discount for paying with cash/check. Which was made illegal. Though I'm not sure if by law or legal case.


Terms like this are not uncommon in vendor contracts generally, it is not specific to Amazon. It is often a point of negotiation and the details are specific to product categories. There are also common strategies for working around or minimizing the practical impact of these kinds of terms if you are the vendor. I've dealt with these kinds of terms for decades and I've never sold anything on Amazon.

A factor here is that many vendors on Amazon, even major household brands, are surprisingly unsophisticated about how they structure their business with Amazon. I know someone whose entire business is helping major brands structure their Amazon business correctly to get what they want out of that relationship. They are overwhelmed with new work from companies that you'd think would be competent to do this themselves.


I think any manufacturer will tell you that one of the worst ways to do business is to sell your product for less than you're listing it in the storefronts of companies willing to buy from you for retail. If you're going to undercut your business partners, they will find someone else to do business with.

Most manufacturers with their own storefronts won't discount product unless they've allowed it in other storefronts and / or until the product has been discontinued. Don't bite the hand that feeds you.

On the other hand, Amazon enforcing this as a rule is sort of ass-backwards.

I remember a 2007ish USSC case that utterly changed the premium cigar market because it allowed manufacturers to enforce MSRP against gigantic volume discounters, which raised prices across the board overnight but also gave the manufacturers breathing room when it came to their own profit.


the difference is that amazon is an online monopoly with insane fees on sellers. Forcing them to use the pricing on amazon elsewhere, ensures people buy it on amazon, and ensures amazon can continue to bleed sellers for however much they deem appropriate.


> with insane fees on sellers

We sell on Amazon. The fees are not insane. It varies by category, but typically they range from 10-15%. Amazon brings tons of value to the relationship, so we're happy to pay that fee.


10-15% could be 50-60% profit for most sellers. Sure they’re beneficial to you now, but what happens when Amazon starts private labeling the same things you sell? Or your supplier starts selling on Amazon and undercutting you? There’s a reason new DTC brands avoid Amazon and that’s cause you’re not building a customer base or your brand, just helping Amazon build there’s.


>There’s a reason new DTC brands avoid Amazon and that’s cause you’re not building a customer base or your brand, just helping Amazon build there’s.

THIS X10000! Happened to a colleague of mine not too long ago. She developed a product, and sold on Amazon as well as her own storefront. As soon as she started seeing solid volume on Amazon, her product became an "Amazon preferred product" or something like that. However, within 2 weeks of getting that distinction, her sales dropped to 0 on Amazon. Why? Amazon started selling a nearly identical product - Amazon used the sales data to understand her product was popular, and went right to her supplier and cut her out of the equation.

Amazon does this constantly.


> Amazon used the sales data to understand her product was popular, and went right to her supplier and cut her out of the equation.

This is not a new thing either. Or unique to amazon. This has been going on for decades (or as long as retailers have had own label products). Every Walmart/safeway/target/kroger branded product is essentially a clone of somebody else's product that they figured out they could do cheaper.

Years ago my MiL was selling her baked goods directly to a local grocery chain. They then decided to bring baking in house and came out with an almost identical product line.

If you have a product that is easily copied/reproduced (and not patentable) then a retailer can remove your margin by doing it themselves and in this case your value becomes the brand/brand recognition and not the product itself.


> 10-15% could be 50-60% profit for most sellers.

Yup. Amazon provides an extremely valuable service to us: they provide a stream of customers who are at the end of the sales funnel and ready to convert because they trust Amazon's platform.

> What happens when Amazon starts private labeling the same things you sell? Or your supplier starts selling on Amazon and undercutting you?

This is going to blow your mind, but we compete against both Amazon Basics and our factory.

We compete with Amazon Basics by selling a differentiated product. Amazon will never be able to compete in every product niche and at every level of quality/differentiation. It's actually not possible for the same reason that a centrally planned economy breaks down above a certain level of complexity: there are simply too many different niches that need to be addressed and the profit motive is the only system we've discovered which ensures that they get addressed.

And we compete with our supplier by understanding the market better. They're good at manufacturing, but they don't really understand the end user. The type of personality that is good at operating a factory tends not to be the type of personality that is good at marketing. HN doesn't really like to hear this, but sales and marketing are actually an important part of running a business, especially one that sells to consumers.


So you’re one good hire away from losing your business. I’d be sure to differentiate and have other venues for revenue.


By your theory, any business with suppliers or retail customers is one hire away from extinction. But we don’t actually see all that much of this kind of competition out in the real world. There is a reason that firms specialize: the size and organization of a firm is tied pretty tightly to the kinds of activities that pay the bills and manufacturing is very different from sales and marketing is very different from running an online retail marketplace.


>the difference is that amazon is an online monopoly with insane fees on sellers

It is very easy for me to not type Amazon.com and type any other website address. In fact, I am easily able to avoid Amazon for any non garbage goods I’m looking for. I can even go to eBay.com or aliexpress.com if I want equivalent garbage sold on Amazon.com

I struggle to see how it is a monopoly in any sense. On the seller side, they can choose to use USPS/FedEx/UPS to ship.


It's easy for you, but not for others.

And if you make a product getting it off Amazon is basically impossible, so it's in your interest to use it and maintain your own listings. If you don't, someone else will.


Surely it is easy enough to be able to expect people to become literate enough in using computers and the internet to search and visit different websites.

We expect people to learn how to read, how to drive, how to do basic math, I do not see why the line would be drawn before learning how to go to different URLs or using a search website.

> And if you make a product getting it off Amazon is basically impossible, so it's in your interest to use it and maintain your own listings. If you don't, someone else will.

This is a not so easy issue, but if the problem is counterfeits, then the government should pursue that.


I struggle to see how hard is for someone to type Ebay.com in a browser....


Was 100% true years ago. Now it's less so.

With Amazon, as with local retail, there are people who are willing to pay more simply for the convenience. Elasticity varies by category and item, of course, but people would be surprised just how many manufactures do undercut retailers and distributors that they sell to.

Part of this is that retail has tried to maintain its >50% margin for items that it doesn't even sell in store anymore. Manufactures know this and effectively cut their discount by selling an item $10 themselves, while only giving the retailer 40% discount. Retail still wants their >50% margin, so they will sell that same item for $11 both online and at B&M. In many cases this actually works out well for everyone. You would think that everyone would just buy direct and save a dollar, but you'd be surprised how many people want the convenience or simply have loyalty to a retailer for some reason.


But Amazon isn't doing this so that they can make the other retailer's customers pay more. They're doing it to make sure their own customers pay the lowest price that prevails in the marketplace. It's just that this is the only mechanism they have for accomplishing that. Amazon can't control what a seller does elsewhere, but if a product is on sale elsewhere, they can basically tell the seller that they refuse to list it on Amazon unless the seller reduces the price to match the other retailer.

So far most of the discussion is about pricing on Amazon vs. other retailers, but Amazon also does this between sellers of the same product on Amazon. If there are multiple sellers of the same product, Amazon will funnel their customers to the seller offer with the lowest price. The jargon term for this is "getting the buy box".


> But Amazon isn't doing this so that they can make the other retailer's customers pay more. They're doing it to make sure their own customers pay the lowest price that prevails in the marketplace. It's just that this is the only mechanism they have for accomplishing that. Amazon can't control what a seller does elsewhere, but if a product is on sale elsewhere, they can basically tell the seller that they refuse to list it on Amazon unless the seller reduces the price to match the other retailer.

Nonsense. Selling on Amazon takes a 18-33% markup on the price of the product. Amazon forces this margin consumers by requiring sellers to not sell cheaper elsewhere; even though selling elsewhere may cost the seller less.


> Selling on Amazon takes a 18-33% markup on the price of the product. Amazon forces this margin consumers by requiring sellers to not sell cheaper elsewhere

Amazon charges a referral fee on all 3rd party transactions. It varies by category, but is typically 8-15%. All retailers take similar margins. For instance, the largest retailer in the US is Walmart. Here is a list of their 3rd party referral fees: https://marketplace.walmart.com/referral-fees/.

Given that the retailers all take similar margins, I think it's crazy to somehow paint this as Amazon forcing a markup on customers. All Amazon is doing is refusing to show products if the price on Amazon is higher than at a competitor. It's the seller who chooses what to do about that. They can either raise the price at the competitor, or they can lower the price on Amazon.

Again, the retailer's margins are similar, so it shouldn't matter.


Fees are even less if they sell direct on Ebay or Shopify.

> Given that the retailers all take similar margins, I think it's crazy to somehow paint this as Amazon forcing a markup on customers. All Amazon is doing is refusing to show products if the price on Amazon is higher than at a competitor. It's the seller who chooses what to do about that. They can either raise the price at the competitor, or they can lower the price on Amazon.

Think of it this way: If that was the case, then why does Amazon require them to sell it for the lowest price on Amazon?

Amazon has a dominant market position, extracting more margin then competitors, yet they engage in this anti-competitive and consumer damaging behavior of requiring sellers to sell products at low or below cost in order to 'play' on the amazon.com marketplace.

Shameful.


> Fees are even less if they sell direct on Ebay or Shopify.

eBay charges similar fees: https://www.ebay.com/help/selling/fees-credits-invoices/sell...

Shopify is not a meaningful comparison, since it is not a marketplace. They don't bring customers to you. They're essentially a hosting and payments provider. You have to get traffic yourself.

> yet they engage in this anti-competitive and consumer damaging behavior of requiring sellers to sell products at low or below cost

Is your position that they are increasing the prices consumer pay or that they're decreasing them?


Re: "consumer damaging behavior of requiring sellers to sell products at low or below cost in order to 'play' on the amazon.com marketplace."

How does this damage the consumer?


> But Amazon isn't doing this so that they can make the other retailer's customers pay more. They're doing it to make sure their own customers pay the lowest price that prevails in the marketplace.

Those two statements sound like the same thing from different perspectives.


But by doing so they raise the price which prevails in the marketplace to their benefit and at a cost to consumers.


They (as in, Amazon) are not setting prices. The 3rd party sellers decide what the prices are: they can either lower the price on Amazon or raise the price at the other retailer. Amazon doesn't really care; they just want to sell stuff and take their cut. And ensure that customers don't develop a habit of price shopping everything after they do all their research on Amazon.


By insulating themselves from price competition they indirectly increase prices seen by consumers.

Consider the counterfactual case: if there was an Amazon competitor with higher efficiency they could compete by offering a lower take-rate. Sellers could then sell the same product with the same margin at a lower price, and buyers would benefit from those lower prices.

Instead, Amazon is using its market power to prevent alternative stores from competing with it on price by hamstringing sellers. This means that while the sellers’ margin is exposed to competitive pressure, Amazon’s margin is not. And that means higher prices.


Counterfactual is a good term for the scenario you described since it is counter to the actual facts in this situation, which are that Amazon's referral fees are in line with all the other marketplaces and it's the 3rd party sellers who are setting prices, not Amazon.


Does it seem relevant that other marketplaces with lower marketshare can't reduce their take-rate to lower consumer costs and gain marketshare because sellers would have to raise their prices a corresponding amount if they want to stay on Amazon?


How would another marketplace lowering their referral fee cause sellers to raise their prices? They can either keep the extra margin at the marketplace with the lower fees, or they can reduce their prices at Amazon.


Is this unique to Amazon though? If you are Safeway, you wouldn't be happy if Nabisco started selling crackers half-price from their warehouse down the street.

In most industries, MSRP agreement rules are pretty tightly enforced. California winning this case seems like it could make for a weird precedent.


The proper analogy would be Safeway forbidding Nabisco from letting their products be sold cheaper at any other supermarket. Which is ridiculous.


I worked for Frito-Lay for several years and you better believe that's how supermarkets work. More than once I've been called in the middle of the night to a store to rip down an endcap of chips because the store got undercut by another (and in their defense, why would they give us valuable floor space on a promotion that won't sell).

I think though as comparison that the power dynamic is flipped. Exclusivity agreements usually were to the benefit of the store (against big brands at least). But against the small brands on Amazon, they favor Amazon.


Yet that happens all the time. I've heard stories of companies going bankrupt after retail giant X learned competitor Y was selling their product for less, in breach of their contract (feel free to replace "contract" with Amazon ToS).


No business is happy with competition. That doesn't make contractual collusion any less anti-competitive. If it is, as you allege, the norm, that only makes dealing with it more urgent.


The FTC considers certain exclusivity contracts as pro-competitive:

https://www.ftc.gov/advice-guidance/competition-guidance/gui...


But exclusivity contracts is not what's in question here, which preclude you from selling elsewhere (as opposed to selling elsewhere but at a lower price). Also exclusivity contracts usually come with minimum volume commitments (since you're locked in). That's quite different than third-party sellers on Amazon.

And it usually has to do with brand perception. Nordstrom doesn't want you selling that same product at Target because it devalues the brand.


To add, both parties usually get additional value out of an exclusivity deal, which is why they voluntarily enter into an arrangement.

In the case of Amazon though (and I caveat this with the fact that I’m not aware of the full details) this is about being able to sell on Amazon at all, there are no extra perks involved for the sellers.


Based on the details of the suit and the anecdotes here though, it doesn't sound like Amazon actually drops the product. They withhold it from One Click or reduce its listing.

The analogy in a retail setting might be losing your signage or being yanked from a good location.


> being yanked from a good location

"Reducing the listing" can potentially mean being pushed to page 23 of search results. In retail, that would be equivalent to never leaving the warehouse, available only upon specific request by a customer.


Absolutely -- usually the value for the seller is a guaranteed (depending on exact terms) minimum volume of sales through a successful channel.


Right. The law isn't saying that they have to be happy about it.


The role of Amazon corresponds neither to Safeway nor Nabisco in your example.


Its NOT! Even Walmart, Costco & other retailers enforce this on sellers. Sounds like California going after Amazon & Bigtech.


Is this a new policy? I sold a physical product on Amazon for several years and always had it listed for cheaper on my own website. No issues - maybe I was too small to bother with?


Amazon typically only enforces this when you are using Amazon FBA to fulfill from your own website.


I always thought if it was a DTC CPG your own site was allowed to offer it any price point. I only saw the restriction kick in on other marketplaces.


Genuinely asking, why is this bad (for either example)?


I can think of two reasons:

1. It hinders competition. You can't really provide a marketplace thay competes with Amazon by having lower prices (for example by taking a smaller cut from sellers), because sellers aren't allowed to list lower prices on your marketplace. Or alternatively, you can't compete by selling directly from you website, because you can't offer a lower price than on Amazon.

2. It means even if you buy directly from the seller, you have to pay a higher price because it is listed on Amazon. In effect people who bu directly are subsidizing a lower price for people who buy on Amazon. This applies to the credit card case as well.


On the other hand, as a shopper, I like knowing that the price I see on Amazon is the lowest price I can find the item. I don’t want to have to check the price of every item on the manufacturers site to see if I can get it cheaper there.

Just imagine I want to by a widget, and there are many manufacturers. I can search on Amazon, and get all of the prices for all the manufacturers right in one place, and I know that each price I see is the cheapest. I don’t have to search for 10 different manufacturer websites and check each price. I can just sort by it, and then one click buy.

I understand the anticompetitive concerns, but there is also a big advantage for consumers to be able to have a single market that has the lowest prices available and easy ordering.


You prefer Amazon to dictate the floor price of something for the purpose of convenience? If you prefer to use Amazon, fine, but your choice shouldn't get to dictate to everyone else that there's no better deal else where. Amazon isn't getting you a better deal here, it's making sure there's no better deal else where.


> I like knowing that the price I see on Amazon is the lowest price I can find the item.

Yeah, but it isn't. I suggest you at least check the price on eBay before you buy from Amazon, if not Froogle and Walmart.

Amazon's anti-competitive behavior here ONLY applies to a single seller, NOT to a manufacturer or a specific product. So while "Steve's Discount Stereo" can't sell that stereo for a lower price outside of Amazon, "Dave's Discount Stereo" certainly can.


does this apply when both dave's discount stereo and steve's discount stereo are subsidiaries of the "Dave Steve Stereo Corporation"?

Maybe they both outsource inventory and order processing to the parent company only having distinct sales and marketing.


I agree that it would be great as a consumer, but Amazon isn’t offering anyone an honest list of those widget prices.

If I am a widget manufacturer, selling on Amazon means I am no longer competing for your purchase with just my market peers. On some level, I am now competing against all listings in that category, including grey market resellers because Amazon doesn’t police for shit.


Sites like Pricerunner compare prices from many online shops.


Yes there are many times big advantages to the individuals which aren’t allowed by law nor should it be.


> I don’t want to have to check the price of every item on the manufacturers site to see if I can get it cheaper there.

No one is forcing you to comparison shop. You're trying to take freedom from others so you can financially justify being lazy.

> I understand the anticompetitive concerns, but there is also a big advantage for consumers to be able to have a single market that has the lowest prices available and easy ordering.

Not when that "lowest price available" is now inflated from what it would have been. Consumers lose because now they pay higher prices than they otherwise would have.


Surely it encourages competition: Since the cost cannot just be passed onto consumers, the company making the decision over where to list has an incentive to actually consider other options?

Also, the only reason we want competition is because it should get lower prices for consumers. Competition isn't a good in and of itself, it's just a means to an end. So if more competition means higher prices for the same goods, then who needs it?

I don't quite get your second point: if the consumer is paying the same price, why do they care whether 100% goes to the supplier, or 99% or 0.01? If an item costs me 10USD, I don't care who get's that money, I just care that I don't get to keep it right


This rule doesn’t just mean they can’t raise prices on Amazon, it means they can’t lower prices elsewhere.

If another marketplace takes a lower cut, allowing the seller to set a lower price while keeping margins, they can’t do so under this arrangement without taking a hit on Amazon sales.

The market should be encouraging finding the lowest-margin distribution path, not artificially propping up prices elsewhere to match Amazon’s margins.


> why do they care whether 100% goes to the supplier, or 99% or 0.01? If an item costs me 10USD, I don't care who get's that money, I just care that I don't get to keep it right

But you care if it costs you $10 instead of $9. My point is that Amazon's rules means the price is higher for everyone, in order to cover Amazon's fees. Without them, if you are willing to buy from somewhere less convenient than amazon, you can get a better price.


> Also, the only reason we want competition is because it should get lower prices for consumers.

That is not the only reason free market capitalists want competition. Competition should also promote a variety of choice, innovation, and dynamism in other services to consumers, not just low product prices.


Because Amazon can arbitrarily raise the prices of goods sold at Amazon, and have no concern about being undercut.

For example, you are selling a Widget for $20. Amazon says "we'll take $10 of that ourselves". You can sell your Widget elsewhere at lower overhead, but you can't pass those savings on to the buyer, which means the buyer has no incentive to shop elsewhere, which means there are no market forces encouraging Amazon to reduce their cut.

There are also no market forces preventing Amazon from increasing their cut. Tomorrow, they'll want $15 of that $20.


Amazon charges money, say 5% of transaction value.

If an item is 100$, seller gets 95.

Ok their own website, noone takes a cut, all money goes to seller.

In this case they might want to sell for 98$, and then both customer and seller wins.


Amazon's perspective is that they are a store / marketplace that a seller can optionally sell on. They are ensuring their customers get the best price. Like any store, if you don't like their terms then don't sell your product in their store. Pretty solid logic I think.

But the reality is they are a store that dwarfs every other in customer reach making it difficult for small businesses to grow without utilizing Amazon as one of their sales channel. Hence, Amazon's 15% commission gets baked into everything even if it's not sold on Amazon. I think the law needs to evolve in a way to recognize scenarios like this where there is massive asymmetry - not necessarily a monopoly - between one dominant market player and others which is harming the consumer.

Amazon's response of course would be "no fair; you're using us for product discovery but then giving the sale to the brand owner". Which has some validity. If you took away the commission, then they would be relegated to a search engine that relies on ad revenue only. But that would mean lower prices so consumers would win in the end.


>Amazon's response of course would be "no fair; you're using us for product discovery but then giving the sale to the brand owner".

Almost as bad as someone walking into a brick and mortar store and then going to some big website to actually buy the TV. No fair indeed.


I mean it kinda is no fair, the ability for people to do this is a fairweather tolerance because big box still come out ahead even when price matching online retailers. The moment that stops being the case is when you will start to see stores charging covers.


I always wonder how many people actually do this. It has to be a pretty significant difference for me not to actually buy it at the store.

If I'm at the store and i can put something in my cart and buy it then I'm not going to order it online and wait for delivery to save $5. Also delivery is extremely unreliable these days...


> I always wonder how many people actually do this

From watching other people at stores, it's maybe 15%? For goods that need to be installed or carefully handled, it's less common. Headphones? Pricecheck. Mechanical Keyboard? Pricecheck. Washer and Dryer? Most people pricecheck even though it seems like something they wouldn't. Turns out that most people shop around for those, so internet pricechecking is part of it. Food items that seem too expensive? Pricecheck. You can save a bunch on dry/bottled goods. Amazon Prime feels like a Costco membership. You have to make sure you use it, to justify it.


>They are ensuring their customers get the best price.

No they are not. They are setting the price on their platform to be the minimum price. That's very different and bad for consumers.


They're saying "give our customers your best price or you can't sell the item on our platform; you're free to sell it anywhere else of course for whatever price you want but you just cant have access to our customers". Now I do think it hurts the consumer - as I reasoned in my post - but in a round-about way; one that that law currently doesn't seem to be able to reach.


>If you took away the commission, then they would be relegated to a search engine that relies on ad revenue only.

They'd also still be a major corporation / quasi-monopoly that powers like 80%+ of the internet and is wildly profitable. I see no problem with taking a small cut of their revenue away that they only have due to shady business practices. But Wall Street would cry Won't anyone think of the shareholders?

I wouldn't give a shit if that caused Jeff's net worth to drop 5% or 10% - the guy would still have more money than the rest of the world save for 4 or 5 people rather than just 1 or 2 people.


> They are ensuring their customers get the best price

No, they are making sure they get the biggest cut


Amazon gets paid to place targeted ads.

They use the ad money to give five percent cash back on purchases.

Manufacturer advertises "effectively pay 5% more on our web site or Amazon will club a baby seal (or worse)!"

The advertising campaign falls flat.

Consumers are killed/maimed by a counterfeit item they bought on Amazon.

Manufacturer costs go up 10% (spent on lawyers and training customer support as emergency response workers).

Amazon begins production of a higher-margin, but less expensive and non-deadly knock off, and promotes it above the original product.

Repeat.


You wish it's 5%.

Play around with this (and don't enter 0 for shipping, because they have a divide by zero error):

https://sellercentral.amazon.com/hz/fba/profitabilitycalcula...


Depends on the item value. It's usually closer to 10%

The higher margin on the left is what amazon charges for fulfillment (which can be quite a lot).


If I own a store I should be able to set my own prices without risk of being kicked out of a marketplace.


Its problematic because Amazon has such large control over online shopping, that setting anti-competitive rules further increases its control to where it becomes almost monopolistic.


This is where financial lawyers come in handy and you learn why companies are selling a $4000 product for $1500 with a coupon code that is plastered all over their site and auto-applied to your cart on checkout instead of just reducing the price (even if still showing the old price with a strikethrough). They're forbidden from selling the product for less than MSRP or some ratio thereof, but the coupon applies a discount to your total order (without discounting the product itself) so it flies. Or so I've been told.


wouldn't this also mean they can claim that one total sales to inflate them?


Is this actually true? I am looking up several different products and the off-Amazon prices are all lower. I do not shop on Amazon because of cost.

> In a statement, an Amazon spokesperson said California had the situation "exactly backwards." Third-parties still have control over prices, Amazon claimed, and inclusion in the "Buy Box" space supposedly shows that a deal is truly competitive. It further contended that the suit would raise prices. You can read the full statement below.

I know we should take official Amazon statements with a huge grain of salt, but after the Prop K fiasco, I am worried about people not actually bothering to research actual Amazon business practices before pushing something like this.


Here is one data point.

I purchased a M.2 device from Amazon this morning. It has a warranty serviced by the seller, so I checked to see if the seller is likely to continue to exist during the timeframe of the warranty.

I discovered the seller indeed has been selling memory products since 2017. While checking out their website (in the Wayback machine, too) I noticed that they have a shopping cart mechanism and indeed the same product is available there.

I noted that Amazon lists the product as being shipped by the seller. I note that the seller actively answers questions on their product pages on Amazon. Sounds as if nothing would change for me if I buy from the seller's website vs. Amazon.

I decided to cut out the middleman. I speculate that Amazon would otherwise take a percentage and I'd prefer to support the small business.

Turns out the product is a few bucks more expensive on the seller's website.

I can only speculate as to why that would be the case.

I finish the transaction (on Amazon) and refresh HN. Here is this story. So, I for one believe the accusations leveled against Amazon.


> I decided to cut out the middleman. I speculate that Amazon would otherwise take a percentage and I'd prefer to support the small business.

Do you really want to give out your financial information on some shady overseas websites though?


Yes. Credit cards have fraud protection.

Plenty of stores also support Google Pay, or Apple Pay. PayPal or Amazon Pay. Or are clearly basic Shopify stores. What is the alternative, only using "big name" payments? That's how you get monopolies rent-seeking.


yes. it takes 2 seconds to create a new virtual bank card. also most things on a non-centralized marketplace are cheap compared to the premium of Amazon's total hegemony


> it takes 2 seconds to create a new virtual bank card.

how do you do this? My bank used to have this back in the day but they yanked it.


Revolut offers this. They are available in the EU.

It seems Wise (ex TransferWise) offers this in the USA.


About 8 years ago I was working with a retailer who had started selling on Amazon.

I don’t know if they still do this, but Amazon would detect if promotions for the products occurred on other sites. Amazon would instruct us to lower the prices to match or risk various penalties. I do not remember the exact penalties, but this article seems right.

Amazon would also detect those prices fast. I always assumed they had their own web crawler that checked for it. I saw some retailers trying to obscure their non-Amazon promotions, to make them less detectable by the crawler. E.g. splitting “Discount” into individual <span>’s

The page is skimpy on details but https://www.amazon.com/gp/help/customer/display.html?nodeId=...

> We constantly compare Amazon's prices to our competitors' prices to make sure that our prices are as low or lower than all relevant competitors


>I don’t know if they still do this, but Amazon would detect if promotions for the products occurred on other sites. Amazon would instruct us to lower the prices to match or risk various penalties. I do not remember the exact penalties, but this article seems right.

Yeah, that happened with my buddy and I about 5 years ago. We initially had some hacky workarounds but quite quickly they had a human go through and make sure there was nothing that the computer didn't pick up on. Scary quick, too. Even when we figured we could eat shipping/warehousing fees (we had part of our own website's stock shipping out of my friend's house) the Amazon rep complained that it would allow consumers to find a lower price.


Yes, it most definitely is true. The company I work for designs and sells somewhat niche products geared towards photographers which we sell via our own website, retail camera stores and on Amazon. Since we do not allow our retailers to sell on Amazon so we are the only official seller of our products on the marketplace.

We ran a sale for Labor day where we discounted our products on our website, but did not discount them on Amazon. Within 36 hours of the prices being reduced on our website we started to receive notifications from Amazon that our "offers" were ineligible due to not having the lowest price. Upon checking the listings, they had removed the buy box, essentially making it a multiple-click process for anyone to actually buy the products.

This happens anytime we, or any of our retailers that have an ecommerce presence discount our products without discounting them on Amazon. It's ridiculous.


Did they restore your buy box after you rectified the situation?


does amazon scrape your website to automate this type of enforcement action?

just wondering if you could show their bot the higher price


Re: Prop K

> The idea of taxing Amazon for guaranteed income was popular: the tax polled at 74% support, according to its supporters, and received more than twice the necessary amount of signatures.

What I don't comprehend is how these actions by regulators, while obviously popular, actually help people get elected. I don't understand why unelected regulators would be doing low-information nonsense at all.


The story itself is kind of wild in Prop K's case: https://sfstandard.com/politics/san-francisco-housing-todco-...

>“I never imagined that their cloud services or Prime video are more revenue than all the stuff I buy from them,” Elberling said. “I never imagined that to be true.”


As they should. Amazon should have no ability to dictate that an item isn't cheaper on a company's own property (digital or physical retail) than on Amazon's site.

I helped a buddy build out his brand in the US, and we listed on Amazon as well as our own website. They take a big cut of everything and still demand that we essentially lose additional margin by not allowing us to set our own price on our own website.


> Amazon should have no ability to dictate

Well, in a perfect world a marketplace like Amazon should be able to do whatever they want, and if the merchants & customers don't like it they can take their business somewhere else. Market forces, consumer choice, etc.

Except in this case, Amazon has basically made that impossible with their illegal monopolization of e-commerce.


Exactly. Like it or not, they're a monopoly - they need to be regulated like one. Not only are they a monopoly, they can run the entire Amazon storefront at a huge loss due to how profitable AWS is. This $ delta allows them to engage in some incredibly (unethical/anti-competitive/anti-consumer) practices.


How is Amazon a monopoly of e-commerce? Target.com / Walmart.com are competitors backed by giant retailers...


"California files lawsuit against Amazon for blocking price competition" - https://english.elpais.com/economy-and-business/2022-09-15/c...


Forgive me if I missed the a comment that actually got why amazon is doing this and therefore why it should be illegal. This is not about getting the best price for consumers on amazon. This is about stifling competition for selling products at competitors to amazon because amazon has hugely marked up fees to sell there vs pretty much everywhere else. By ensuring your item has to be priced the same on competitors sites it negates the ability of amazon's competitors to compete on price, which protects amazon's entrenched position as the market leader in online marketplaces. This needs to be illegal because online retailers have differential costs and should be competing on price (among other things) to sell products because when they do the consumer benefits and businesses get more efficient so society benefits as a whole as well.


I feel like most storefronts do this? I know Steam does this as well. Games are not allowed to be cheaper elsewhere than they are on Steam.


>Games are not allowed to be cheaper elsewhere than they are on Steam

Afaik that's only if you sell Steam keys (which are generated by Valve on the request of the publisher that they then pass down to resellers like Humble for example or they sell on their own).

BUT even then it sounds incredibly hard to enforce when Steam has a regional pricing policy and you can actually find games cheaper from official sources if you are in a "wrong" region


If key resellers are any indication, many games have Steam keys that can only be activated in certain regions.


I thought in Steam's case this only applied if you're selling Steam keys? I.e. you can't sell Steam keys for less from your website than they are on Steam itself. I've definitely seen games for cheaper on GoG, for example. Though that may just have been a case of loose enforcement.

Edit: Hmmm. How did Humble Bundle operate? Many of the games in the older "pay what you want" bundles were distributed via a Steam key. Did Steam make an exception for them?


[citation needed]

I frequently buy Steam keys on other sites such as Fanatical and the Humble Store because they're priced lower, so I don't think this is true at all.


That's not true, there is an entire ecosystem of Steam resellers. Check out isthereanydeal.com

Almost always you can find Steam keys for significantly cheaper elsewhere (and I don't mean shady places like G2A).

Greenmangaming, Fanatical, Humble, etc. are all wonderful. There's even a chrome plug in that will find alternate resellers for you while you're browsing steam.


> There's even a chrome plug in that will find alternate resellers for you while you're browsing steam.

I'm guessing you mean Augmented Steam? Or do you have another one?


Yep!


"someone else does the same thing" doesn't mean it is ok.


See also Cory Doctorow's take on the suit:

https://pluralistic.net/2022/09/15/prime-suspect/


How does being allowed to charge Amazon customers more than other customers help customers? More and more, I feel like state officials just want to sue amazon etc for publicity, and they either don't know or don't care what the law or market norms are...


It means that if Amazon’s cut, fees, etc. are higher than a competitor, the seller can’t price accordingly.

This prevents the market (consumers) from being able to make a decision that favors lower margins for the middleman.


That's normal for MSRP though. If 50 websites sold a brand, and that brand had a MSRP, and one brand undercut that MSRP, the 49 other sites are going to send it to the brand and write of a cease & desist to that one site.

Typically the brand does the enforcement, but competition does it just as much, since price shopping and competition can be brutal in eCommerce.

It doesn't matter if one store has lower fees (e.g. doesn't accept Amex compared to another store) - they can't undercut MSRP.


> That's normal for MSRP though. If 50 websites sold a brand, and that brand had a MSRP, and one brand undercut that MSRP, the 49 other sites are going to send it to the brand and write of a cease & desist to that one site.

No clue what you're talking about here... MSRP has NEVER been a REQUIRED price to sell at. MSRP is generally the MAXIMUM price an item is sold for, with a healthy profit margin baked-in. If 49 retailers are colluding to keep prices at MSRP, they're breaking the law and are bound to be caught and heavily fined for doing so.

What manufacturers try to enforce is a MAP (minimum advertised price). However, the MAP is still NOT the lowest price one can sell a product for, only the lowest they can advertise the price at. When an e-Commerce website doesn't prominently list a price, but instead says "Add to cart to see our price" it's because they're selling it below MAP. That is still perfectly legal, there aren't 49 other retailers out there ready to punish them for doing so, and the manufacturer can't do a thing as long as they don't prominently advertise that lower price. The "street price" is almost always below MSRP, and it's not very unusual for it to be below MAP as well.

    Both MAP and MSRP represent pricing levels/suggestions by the manufacturers to the retailer; The retailer is not bound to use either price, and can go higher or lower than either;
    https://www.liveabout.com/map-vs-msrp-pricing-1564214


Apologies on the MSPR <> MAP mixup, but the rest of I said is true in terms of MAP.

Even "going to cart" to get price can be seen as improper avoidance of MAP by some brands. The only way to get around MAP, in that case, is via more hidden things, like a coupon code from an email.

I've even seen brands require a specific shipping charge - and that it couldn't be combined with the item's MAP to show "free shipping", even through the cart.

And yes, while "MAP" is not technically legally enforceable, a brand can also tell that store they won't let them sale any more...so it's still perfectly enforceable if the brand wants to continue with the 49 other stores and drop that 1 store.


It is illegal to enforce it.


enforcing a MSRP is usually illegal though. it's called "manufacturer's suggested retail price" for a reason.


The way it’s enforced is by true distributor cutting that retailer off.

Usually you can get around it with “see price in cart” trickery.


No, you're confusing MSRP with MAP (minimum advertised price). MSRP is typically the MAXIMUM price you'll see an item sold for, while MAP is typically the MINIMUM.


A brand telling a store what to sell for is the inverse of a store telling the brand what to do in other stores.

Although both of those situations are a party using their market power to reduce price competition, so I’m not sure either is a good thing.


Enforcing an MSRP is bad for consumers.

It disallows a store from passing on savings to a consumer.

A store should be allowed to sell something for cheaper if it wants.


See my comment above.


Thanks. Replied there!


I hope the judge rightfully calls out the market power of Amazon is more monopoloy-like. They currently own almost 40% of all US ecommerce. The next largest is Walmart at ...6%.

So while Amazon says you're free to sell your stuff elsewhere, the reality is you've have to be on a LOT of market places to equal Amazon's share, and that's just not feasible for your typical small biz.

https://www.statista.com/statistics/274255/market-share-of-t....


original title: California sues Amazon for preventing third-party sellers offering cheaper prices elsewhere


I favor Amazon on this. No company has a "right" to sell on Amazon, so they're free to go and advertise elsewhere. If they want to use Amazon's enormous market presence a few concessions seem reasonable. Expecting Amazon to stock, advertise, and manage your product while you work to undersell them is **you** being unreasonable.


Eh it's pretty anticompetitive since you need Amazon to get any sales, while you won't be able to make money even if you go through lengths to specifically bid against a.co ads and pull a customer to your own website.


This is nuts. Amazon is simply choosing not to show the product. It's the seller who decides what to do about that. They can raise the price at the other retailer or they can lower the price at Amazon. Fees are similar across all of the marketplaces, so it's not like sellers make lower margins on Amazon.




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