They're most obvious with "basic" products like energy and comms - in theory what is delivered is mostly undifferentiated kWh or GB but through the magic of "confusing plans", marketers have succeeded in making comparisons very difficult for regular people.
(You can do it, but you need OCD, a year of billing data and a spreadsheet - which greatly exceeds the cognitive effort most people will invest in choosing a mobile or energy provider).
The US healthcare sector seems to be the largest, most intricate and most successful (in terms of gdp extraction) confusopoly in history.
To be fair, energy isn't just kWh. A Joule delivered during times of peak demand costs more to produce (or has a larger opportunity cost) than a Joule during a lull.
Also a marginal Joule that you can demand at will is different from one that you committed to months in advance.
Similarly for data.
Of course, in practice most plans don't reflect this 'essential' complexity, but are full of accidental complexity to confuse people.
...because the healthcare corporations get congress to sell out citizens. $3.5 BILLION flow through lobbyists every year (all industries). Healthcare being a huge part of that. Congress sells out US citizens & corporations fuel it
Off-topic but "confusopoly" maybe Scott Adams true contribution to human understanding. IIRR he wrote a comic management book and dropped in a throwaway line and invented the term.
They're most obvious with "basic" products like energy and comms - in theory what is delivered is mostly undifferentiated kWh or GB but through the magic of "confusing plans", marketers have succeeded in making comparisons very difficult for regular people.
(You can do it, but you need OCD, a year of billing data and a spreadsheet - which greatly exceeds the cognitive effort most people will invest in choosing a mobile or energy provider).
The US healthcare sector seems to be the largest, most intricate and most successful (in terms of gdp extraction) confusopoly in history.