Do people here from outside the US think this is the case everywhere? Because I'm from Latin America (more specifically Brazil) and I don't think ignoring the lower paid staff is the status quo. Actually it is considered pretty rude not to at least acknowledge them and say the usual pleasantries (Good Morning, Hey Jon!, etc...).
Having been to the US I'd say I don't think that is a fact everywhere also. In NYC for sure, as people are more transactional with each other, or SV where people are awfully superficial/shallow. But I've been to cities where people are much warmer (from the top of my head, San Diego).
One step further I'd recommend you to do is to sometimes move past from the "automatic pleasantries". For example, when the cashier at the fast food asks you "hello, how are you sir", instead of answering "fine, thanks, I want...." go for "I'm good Jennifer, and you? How are you doing today?". My experience is that this always get people off guard and has a very positive impact of them, as bring them back to a more human (and less transactional) aspect of the interaction.
Very much agreed ... was raised in a mixed Southern and Spanish household and think this topic is saying a lot more about certain people and casual apathy towards their own fellow people than they probably would like. The line that I was told was to always treat the CEO and the janitor the same (with the understood: because they're humans).
Funnily enough, my Colombian grandfather had a memorable related quip as far as not idolizing others to the other extreme, roughly translated to: "they shit in the pot the same way you do."
I grew up in a middle class blue-collar household and I was taught to treat service folks well; I try to do so today.
That said, in Minnesota where I reside, acknowledging and talking to strangers is generally seen as something you do not do socially. For recent transplants I am sure it's alienating and uncomfortable; however, that's just the culture here.
Having been to the US I'd say I don't think that is a fact everywhere also. In NYC for sure, as people are more transactional with each other, or SV where people are awfully superficial/shallow. But I've been to cities where people are much warmer (from the top of my head, San Diego).
One step further I'd recommend you to do is to sometimes move past from the "automatic pleasantries". For example, when the cashier at the fast food asks you "hello, how are you sir", instead of answering "fine, thanks, I want...." go for "I'm good Jennifer, and you? How are you doing today?". My experience is that this always get people off guard and has a very positive impact of them, as bring them back to a more human (and less transactional) aspect of the interaction.