Ugh, same. Bought a Brother laser scanner/printer that has been a delight. I don't print much, but it does its job stashed away in my closet through wifi. I can even print from my phone. I've used maybe 3 toners in about 10 years and it still works perfectly.
Would also buy a new Brother without even considering other brands. Sad to hear it might be going downhill as well.
Would also buy a new Brother without even considering other brands. Sad to hear it might be going downhill as well.