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I hate slack and chat in general being temporary at basically everywhere I have worked. So often a colleague will give you instructions on some process then the next time you need it, it's gone.



Huh, I worked at a place that used it for several years and kept all the history. It was actually amazing to be able to search through conversations within the company for problems that other people had run into and the solutions they came up with. Once or twice I ran into an issue and found the answer in a conversation I had actually had with a colleague and then forgotten.

When the company moved to Teams (because it was free with the other Microsoft stuff), I asked if it would be possible to get an archive saved somewhere and I got the brush-off, "we'll look into it". It's a shame how much was just thrown out.


And then there's the folks that use Slack/Rocketchat for support - zero ability to curate any useful info.


argh, or worse yet: you search and find someone had the exact same issue! You click on the response to their thread and it says "oh yea this, I'll call/email/whisper the answer personally to avoid helping anyone else in future"


I thought the only selling point of slack was that your chat history was archived and searchable.

Oh well. Time for the industry to move on.


Yes, it is a selling point.

If you're not paying, it's not a sale.




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