I can’t help but think that no average person fixes their own laptop these days. And for that matter, I’d say that the average person doesn’t change their own oil anymore either.
I think those are both true but for very different reasons.
The competition for oil changes has become so intense that there's basically no profit margin on it. People can have their oil changed "professionally" for so little cost over doing it themselves that it's just not worth bothering. Professionals do oil changes to get customers in the door and hopefully upsell them.
Meanwhile, consumer electronics repair has so many barriers to entry that it's usually just easier to cut your losses and buy a replacement or pay the exorbitant prices demanded by manufacturers.
