> "We chose bank partners who are comfortable with our vision, and that includes not charging outrageous fees and engaging in other customer-hostile practices."
I don't mean to snipe, but you did partner with Visa, right? I understand that real life doesn't always present ideal choices, but that was rather part of my point. That people might switch to Simple with the idea that they won't be supporting those kinds of institutions, when via a partner deal, they may still be.
Or, in other words, if BofA woke up tomorrow and offered Simple a great customer-friendly back-end deal, while remaining customer-hostile to individuals who deal with them directly, would Simple's philosophy prevent a deal? And how happy would a customer be, if they switched from BofA to Simple only to find out that their money is technically in a BofA account?
And please don't take the criticism as something that it's not; I'm only posting because Simple sounds interesting and I'd like to see it do well.
I don't mean to snipe, but you did partner with Visa, right? I understand that real life doesn't always present ideal choices, but that was rather part of my point. That people might switch to Simple with the idea that they won't be supporting those kinds of institutions, when via a partner deal, they may still be.
Or, in other words, if BofA woke up tomorrow and offered Simple a great customer-friendly back-end deal, while remaining customer-hostile to individuals who deal with them directly, would Simple's philosophy prevent a deal? And how happy would a customer be, if they switched from BofA to Simple only to find out that their money is technically in a BofA account?
And please don't take the criticism as something that it's not; I'm only posting because Simple sounds interesting and I'd like to see it do well.