> Imperfect moderation is inevitable at the massive scale of social media companies. YouTube receives an enormous quantity of video every day and it’s clearly impossible to have humans review all of it.
Yes, this is the root of the content tech boom of the last 20 years: we’ll cut corners to make publishing and distribution as cheap as possible and displace the remaining cost to third-parties (advertisers, data buyers) so that nobody actually involved in the content has any accountability.
And the negative consequences of this approach are rapidly becoming clear to society. We’ll be spending the next 20 years trying to bring those consequences back in line with our values and societal needs.
It’s like technical debt, but for societal projects instead of engineering projects.
Yes, this is the root of the content tech boom of the last 20 years: we’ll cut corners to make publishing and distribution as cheap as possible and displace the remaining cost to third-parties (advertisers, data buyers) so that nobody actually involved in the content has any accountability.
And the negative consequences of this approach are rapidly becoming clear to society. We’ll be spending the next 20 years trying to bring those consequences back in line with our values and societal needs.
It’s like technical debt, but for societal projects instead of engineering projects.