> Then the icing is that when Bungie came knocking Google initially resisted a court-related request to allow Bungie to identify the user and stop the abuse. Wow.
A big corporation came asking for data on an individual GMail user, and Google told them, "we're not giving that to you without a proper subpoena." That's exactly what you want your email provider to do.
Maybe, but that's not the point. It's not about the owner of the Gmail account, it's about the identity of whoever sent the DMCA request. Google should have had more than just an email, should have verified at least a registered company or domain or trademark, and should have willingly gave up the verified contact information to anyone who asks.
Regardless of that it should be required for filing an automated DMCA filing with Google. They should just be paying a helpdesk that does KYC for stuff like this.
Google shouldn't just hand over someone's information, but when Bungie provided evidence of abuse, Google _should_ have kicked off a robust internal abuse investigation. Knocking people off their platform for being jerks is absolutely within their ToS and purview under law.
The fact that they harbored the jerk for so long, even in the face of credible evidence and actual harm, suggests that, as another headline on the frontpage right now says, "If your [platform] is full of assholes, it's your fault."
A big corporation came asking for data on an individual GMail user, and Google told them, "we're not giving that to you without a proper subpoena." That's exactly what you want your email provider to do.