On the other hand shadow work is exactly what empowers people: 1. Automation allows to DIY tasks that previously were too expensive to acquire in the market in exchange of a bit of your time.
Quite the opposite: this is all the dull, menial stuff that distracts people from their primary tasks. These are jobs that were "supposed to" get automated out of existence and didn't. The store has not automated the bagging of your groceries. This only frees up an employee by having you do it instead.
Quite the opposite: this is all the dull, menial stuff that distracts people from their primary tasks. These are jobs that were "supposed to" get automated out of existence and didn't. The store has not automated the bagging of your groceries. This only frees up an employee by having you do it instead.