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Years ago I switched from a development engineer track to a support engineer track. I find the work very meaningful because a customer comes to you with a technical issue that needs to be solved. In the end, you're helping a person to succeed. It's a short-term challenge with a concrete, measurable goal. This path has taken me everywhere up and down the stack from Wireshark to data warehouses! I love coming to work, there's always someone to help, a new skill to learn, a tool or monitor that needs building...



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