I really wish the US would get an offering that's more like Hetzner and OVH (I understand OVH does have a near-US location, I'd like something closer to where I live).
I've been a DO customer for years. Over those years I've observed support become mismanaged with long delays, lack of continuity (except via escalations), etc... Increasing the prices with this vague message I think is a bad move; if you (as a business) need to increase your prices then save me the massaging. Just tell me what's gotten more expensive, how you're going to use this money, and if there's a path to making services cheaper in the future. That's how you get your customer invested in your direction versus selling them on generalized messaging that fails to succinctly describe what's about to happen to their wallets.
I've been a DO customer for years. Over those years I've observed support become mismanaged with long delays, lack of continuity (except via escalations), etc... Increasing the prices with this vague message I think is a bad move; if you (as a business) need to increase your prices then save me the massaging. Just tell me what's gotten more expensive, how you're going to use this money, and if there's a path to making services cheaper in the future. That's how you get your customer invested in your direction versus selling them on generalized messaging that fails to succinctly describe what's about to happen to their wallets.