>3. IT systems that they have to use were designed by people who have not talked with the workers who use them. They may have been designed with laws and compliance in mind. Nurses aren't the people who choose or pay for these systems. But, they use them a lot (maybe the most) and it's obvious they weren't taken into account when designing the UX. It's maddening for them.
>This one is big for product designers. Often we listen to the people who pay for it and miss out on the people who actually have to use it.
Thats an interesting comment because I know the main developer for one of the most popular hospital systems used throughout Europe and its popular because its good.
Saying that, I also know there are medical consultants at a world famous hospital who dont really know how to program but because of their position have got their software in use when it perhaps shouldnt be.
I know alot of US programmers doing various medical systems for local hospitals and health care regions with various standards of programming skills.
Like you I also know of people in various roles, from world famous multi millionaire consultants to nurses on the front line. Every team & dept is different. Sometimes its a managerial problem at the top of the health trust, other times its just the team and low level management.
Saying that there is a culture of taking a sicky probably because they see consultants putting private work before NHS work and they see the wages some of these consultants get paid and Google Scholar, PubMed, DrugBank etc keeps highlighting the inadequacies of the teaching, ie they dont keep up to date, some areas appear to be decades behind the science other areas are within a few years of the latest research.
Too much reliance on drug companies when superior non patentable solutions already exist.
>This one is big for product designers. Often we listen to the people who pay for it and miss out on the people who actually have to use it.
Thats an interesting comment because I know the main developer for one of the most popular hospital systems used throughout Europe and its popular because its good.
Saying that, I also know there are medical consultants at a world famous hospital who dont really know how to program but because of their position have got their software in use when it perhaps shouldnt be.
I know alot of US programmers doing various medical systems for local hospitals and health care regions with various standards of programming skills.
Like you I also know of people in various roles, from world famous multi millionaire consultants to nurses on the front line. Every team & dept is different. Sometimes its a managerial problem at the top of the health trust, other times its just the team and low level management.
Saying that there is a culture of taking a sicky probably because they see consultants putting private work before NHS work and they see the wages some of these consultants get paid and Google Scholar, PubMed, DrugBank etc keeps highlighting the inadequacies of the teaching, ie they dont keep up to date, some areas appear to be decades behind the science other areas are within a few years of the latest research.
Too much reliance on drug companies when superior non patentable solutions already exist.