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The best thing Tim Cook didn't announce (bandwidthblog.com)
82 points by richoakley on Oct 5, 2011 | hide | past | favorite | 67 comments



What (some) people want is not a low-priced iPhone on contract, or even free on contract; they want a cheap (i)Phone available sans contract.

I want a cheap iPhone available without contract, because:

- I don't want a contract

- I tend to break things (me or my kids) and want the freedom of being able to buy a new device without asking anyone if they would be so kind as to subsidize it, or having bought "insurance", or having to pay north of $600 for the privilege!

So, if 3GS is the device for the lower-end of the market, fine: just sell it at an acceptable price with no contract.


Well said. The author also seems to not understand that in developing markets such as China and India, no contract && very low monthly bills are the norm. No way to subsidize in that space.


I'm not sure if you'd call it cheap but in most countries you can buy the iPhone without contract at full price. In the US you can do this too:

http://store.apple.com/us/product/MC555LL/A?mco=MTY3ODQ5OTY

There was an iPhone 4 link too. Can't find it now. Maybe it's down until October 7.

Does that qualify as cheap? If not, I'm not sure what you want other than more for less. But the fact is, you can buy iPhones contract free.

The real problem the US has is that cell phone service is, by OECD standards, stupidly expensive and incredibly bad. In Australia I paid $300 for the iPhone 4 32GB and then $50/month for 2-3GB/month and all the calls and texts that I can possibly use ("cap" plans are very popular in Australia where you get a certain amount of credit that you can use for various things at set rates).

What's more this is on Telstra, which puts the coverage of any US carrier to shame.

So $50 x 24 + $300 - $100 (discount I got) = $1400. The phone cost A$1000 contract free so really I was paying $400 for 2 years of service.

With AT&T you pay $300 for the phone and a minimum of about $65/month (or $85/month if you want not to pay 25 cents for each text), which is almost double the price.


Wow, I didn't know you could buy an unlocked 3GS now right from apple. $375 is really not bad at all, either. T-Mobile's new phones are going to be $250 _on contract_. $125 more for an older iPhone on a dirt-cheap ($30/month) plan? Not too shabby.


I can't find a direct link to the unlocked 4, but it's still there, you have to go through the chooser and select an unlocked one there. It's still $549, same price as when I bought one this summer.


I suspect what is happening is one of two things:

1) Apple are pushing down into the mid-market before moving further down into the low end.

2) Alternatively at the moment Apple aren't happy that they can create an iPhone that they want to put their name to and make money on at the price point you talk about.

Based on the way we see them behave with the Mac where Apple simply don't complete at the very low end, I suspect it's the later. This is a company who make money selling hardware - all the music and apps pull in a comparatively small amount and apparently really only run at break even.

If they can't sell a phone at that price and make money then they'll happily leave that market to others.


Prepaid doesn't have to mean cheap. From my point of view, I don't care if it's cheap. I just want it contract-free. I'll happily pay the full unsubsidized cost of the iPhone, provided it's unlocked and I can waltz up to any mobile provider in the world, say "I can haz prepaid SIM?" and start using it.

Given that an iPod touch starts at $199, can it really cost that much more to stick phone parts in the back of it?


Given that an iPod touch starts at $199, can it really cost that much more to stick phone parts

This. A basic GSM phone costs less than $20; attach it to an iPod Touch and voilà: a cheap iPhone!

I've been wondering if this is true for a long time, but couldn't find an educated answer...?


At least in Australia, UTMS coverage is better on some carriers then GSM is. One of the carriers is even starting to convert their towers from 900MHz GSM to 900MHz UTMS. GSM can be considered dead at this point, and I think a UTMS chipset would be just as cheap, or cheaper than a GSM chipset.


With EDGE data capabilities at best.

Aside from the fact you just (re)invented the original iPhone, I don't think that's a device people would pay $300 for (add a bit to get Apple level build quality and profit margins).


This. A basic GSM phone costs less than $20; attach it to an iPod Touch and voilà: a cheap iPhone!

You're right! It's SO easy a 12 year old with a soldering gun could do it! Your insight is blinding in its brilliance.


I think you're right, but I also think that this strategy is dangerous: as PG used to say (maybe quoting somebody else?), don't let anyone fly under you.

If you want to pursue the strategy of the very high end, you have to be innovating all the time, in a very big way, which is not what yesterday's event was about.

Or you can count on a core of very loyal customers who will buy your products no matter what, at any price; those people exist but there aren't enough of them to fuel Apple's growth forever.


Doesn't that say that market segmentation doesn't work as a strategy?

Staying mid / high end seems to be working fine for the Mac 25 years on, and has started out pretty well for the iPad (though we'll see now the Fire has bought it a serious low price challenger).

Sure it's a risk, but so would getting involved in a low end race where they have no experience and where profit depends on a high volume low margin model they're not familiar with.

Incidentally PG's piece is here: http://www.paulgraham.com/start.html

It's primarily about start ups - saying starting low and working up is easier that the other way round, but I'm not sure how it applies to mobile. Nokia owned cheap phones, Apple piled in at the top and that's worked out pretty well for them so far.


You think the Mac strategy is working out fine? Well, it might just about be coming back to respectability now, but frankly that's after 20 years where for much of that time it was a borderline irrelevant platform.

Apple's business, if you look at where they now get their revenues from, is all about phones. How's that sustainable? Short answer, it isn't really. They might have the fashion devices but they only have one of them and it's on a fairly slow refresh cycle. If any of HTC, Samsung, LG or any other of the Android vendors come up with the Next Big Thing in technology fashion, Apple don't have another card to play and the idea that one company in such a competitive market can lead both fashion and technology in perpetuity simply isn't credible. Yet with Apple the only player in their ecosystem, if they stumble the whole ecosystem stalls. If one Android vendor stumbles, another takes their place, the ecosystem keeps going and the vendor has the opportunity to catch up at their next release.

Apple might currently have the biggest selection of apps, but with Android fast closing in market share (indeed, looking likely to overtake) and some vendors deciding Apple's policies are too restrictive and switching away from the iOS platform, how long will that stay the case? Once iOS is no longer the dominant platform for app vendors, their more restrictive policies will start seeing the market fall behind its competitors and, just like MacOS, iOS slowly becomes a ghetto with limited software availability.

So what are the alternatives? True low-end iPhones? (I can't see a 2+ year old design doing well for very long against newer models in such a fashion-conscious sector.) Not great for Apple; more design and manufacturing expense, more complex supply chains, lower margins and the first-mover profits that Apple are currently enjoying are gone. Quite simply I don't think there's any precedent to suggest it's possible for Apple's current profitability from the iPhone to be maintained, and very little reason to believe its market position is sustainable.


The Mac remained profitable through that entire period.

The internet with it's land grab mentality has taught us to focus too much on market share, not enough on profit.

Android already has larger market share of the phone market but Apple rakes in the lions share of the profit. Off a single digit marketshare (iphone as a % of the phone market) Apple makes more than half the profits in the industry (http://www.asymco.com/2011/01/31/fourth-quarter-mobile-phone...).

When I wonder which model is sustainable, the questions I have are about the companies struggling to make profit from massive marketshare, not the one making good money from modest sales. I'm not saying Apple are nailed on, just that the whole industry is very very uncertain and there are questions and issues across the board.

Picking up a couple of specific points:

As for a 2+ year old design doing well against newer models. The iPhone 4 (15 months old) is the biggest selling phone in North America. The second biggest selling phone? The 27 month old iPhone 3GS. This is less of a fashion market than a lot of people make out. Plus if you're looking for precedents, I'm not clear where we see one for HTC, Samsung or LG doing anything particularly innovative in this sector. Good phones yes, market changing, I don't see it.

The Mac as a "ghetto" with limited software availability? Do you have a Mac? The Mac has for years had a far more active independent developer community that Windows ever did. For c. $30 (less now in the AppStore era or if you shop around) you could pick up high quality bits of software to do just about anything. When I got my first Mac 6 years ago (Windows user for 20 years before that) I was staggered by the ecosystem. Windows always ruled the corporate software sector but the Mac was never a ghetto.


iPhone isn't a fashion product. It's a rounded rectangle with a touchscreen on one side, and it has been for 4 years. Fashion changes more quickly than that and has more personality; Apple's design is more timeless, resembling 40 year old Dieter Rams designs more than anything recent.


Market segmentation is serving different segments with different products; what you're talking about is market abandonment ;-)

It's true that it has served Apple incredibly well recently... but it nearly killed them once.

There was a very interesting talk at the business of software conference of 2009 by Geoffrey Moore:

http://blog.businessofsoftware.org/2010/03/video-of-geoffrey...

that talked about innovation and how you need to out-differentiate to stay on top of the game; the position you never want to be in is to be "best in class" because best in class is for suckers: it consumes enormous amounts of resources for luxury features that customers won't pay for. You want to be out of this world (or good enough).

What Apple did to Nokia is they invented a completely new product that was much more than a "phone"; what is happening now is that

1) Android is becoming "good enough" (even Windows phone, according to some pundits)

2) Apple doesn't seem to care about "goodenoughness"

3) but Apple's products are not an order of magnitude better, as they used to be. They are flirting dangerously with best-in-class territory.


Well put. The US carrier subsidy is 350-400. That means a 3GS is still $350-400, so it is still not competitive with $150 unsubsidized android phones. With the 20% tax in china, why would I pay $500 for a 3GS when I can buy a 4S for around $750, or a low end android for $200.


The carrier subsidy is not 350-400.

The iPhone is 200 with contract, 450-500 without. They're certainly not paying the retail 500, I'm sure it costs them 430-470, making the subsidy more in the range of 250-300.


Where can i buy a iphone 4 for $450 without a contract?


You can't. Resellers can.


In the US there are less than 10 resellers, and it is well known that the average wholesale price for an iphone is $650. Of course there is different model mix in that number, but it is not close to $430. Notice that sprint made a commitment to buy 30.5 million iphones, and at current prices is estimated to be $20 billion. That comes out to $655.

Where do you get the 430-470 number? I am happy to be corrected, but I need some evidence.


I apologize. This is the 3rd time I have subtracted one hundred dollars from the cost of the iPhone.

I first purchased mine overseas where, because of the exchange rate, I spent 500 "moneys" on it, and this is the 3rd time that impression has bitten me in the ass. I stand corrected.


They do sell it without a contract, for $375, so roughly the same price as a Nexus S.


I agree, but Apple may be coming as close to this as it can. Apple is offering a new extended AppleCare policy for $99 which covers two accidental damage incidents for $49 each. I'm guessing the 4S will be available for $649 without plan (given the iPhone 4 is now $549 without plan).


Well, that's a fairly obnoxious article.

And even those spitting with fury at the disappointment will glance with envy at the guy who in a meeting quietly asks Siri to order him coffee for the lunchtime break.

Really? I think it's far more likely people will glance with annoyance at the guy talking to his phone PA app during a meeting. There are a lot of good use cases for smart voice input, none of them take place in a meeting.


Starbucks takes phone orders from robots now? ;)


I'm not sure how relevant it is that Apple's move in the lower cost market was letting the iPhone 3GS drift down rather than introducing a specific model.

My view on why they've done it this way is that they've retained a clear visual deliniation between the higher end iPhone 4s and the low end 3GS. No-one who has a 4 or a 4S is going to be annoyed that they guy with the cheap iPhone looks like he's got the same thing as they have.

That comes with the downside of making the cheaper model a slightly tougher sell - it's visibly "old" - but that's Apple protecting their key market, the high end stuff.

But it will be interesting to see how the cheap [1] 3GS performs commercially against more modern Android phones in the same price bracket. Will Apple's brand have people going "wow, I can get an iPhone" or will people be saying "I don't want a two / three year old phone regardless of who makes it".

Obviously the attitude will vary from person to person but it will be an interesting test of Apple's name value to see if it can give a boost to older hardware.[2]

[1] I say cheap not free as it's free on a relatively pricey contract.

[2] I'm not running the 3GS down - I have one in my pocket right now, it's my primary phone, just it is older hardware and I think over the next 12 months will begin to show it's age more and more.


No-one who has a 4 or a 4S is going to be annoyed that they guy with the cheap iPhone looks like he's got the same thing as they have.

Why would someone else be annoyed by another persons choice in phone? I guess I could understand if you thought the other person made a bad purchase, but how is it possible to be annoyed that someone else has something you agree is good?

Are iPhones really that big of status accessories for their owners? This explains so much.


Not all owners, to be sure. But a sizeable amount.


I had installed iOS 5 on my 3GS just to do some testing. It ran perfectly fine. Better than iOS 4 actually.

It may be old looking, but aside from processing power, graphics performance and "retina" display, it is a perfectly fine phone for the low end market.


No-one who has a 4 or a 4S is going to be annoyed that they guy with the cheap iPhone looks like he's got the same thing as they have.

Maybe, but it's a gamble. It's not enough that the 4/4S guy himself knows that he has the good stuff. Everybody else needs to know it too.


That's my point - this way with the 3GS as the entry level model it's clearly a cheaper phone, leaving the iPhone 4 users happy that they've still got the cache that goes with their more expensive version.


The best case for Apple is indeed great: The old phones will be clearly marked as less desirable, which allows Apple to sell to more price-sensitive customers, while also communicating to the faithful that they really need to ditch the old junk and buy new phones. Perhaps most importantly, they grow the market share of iOS.

But the potential downside is that there will be Apple-branded hardware out there that is seen as cheap and less desirable, and that many people won't understand the distinction. If that happens, the 4/4S guy will now just have an "iPhone" like the rest of the riff-raff, which opens up the high end to competitors.


"The equivalent of Aston Martin releasing a competitor to the smartcar." Sorry, but I need to LMAO here. Please meet the Aston Martin Cygnet: http://www.cygnet-astonmartin.com/


Or the more directly ironic fact that Smart cars are made by Daimler-Benz?


They are not branded so, though.


Yes, I totally agree on that also.


That was to satiate a european fuel efficiency requirement. At the beginning (not sure if it's true now) you have to own another Aston Martin to purchase this.

They basically ripped the Toyota iQ platform


Not just the platform. Each Cygnet starts as a complete iQ and is then reworked into a Cygnet.


Emerging countries don't have contracts. So making it free on a 2 year plan isn't the same as targeting emerging markets. Its the cost of the unlocked phone that would matter. I would also argue paying 70-80$ a month for a phone plan isn't exactly "low end" .

For comparison, I got a Galaxy S(captivate) phone for free when I renewed my contract a year ago.


" The equivalent of Aston Martin releasing a competitor to the smartcar."

Hmmm.... http://en.wikipedia.org/wiki/Aston_Martin_Cygnet Bad example. I know the underlying motivation for Aston wasn't to compete with Smartcar, but that's what they released nonetheless.


Not to mention that they were owned by Ford until 2007, and Ford still retains a stake in the company today.


And, quite frankly, the iPhone 4 is probably years ahead in features, quality and design than the equivalently-priced Android, Nokia, or RIM device.

I don't understand how one can write this.


Yeah, he misspelled UX and accidentally wrote "features, quality and design".


Is it just me? I like the form factor of the 3GS much better than the 4/4S. I was hoping they would go back to that with the 5.


>"Apple is all about the brand. About image. About quality."

That's what makes Siri such a concern.

When was the last time Apple released a beta product? Have they been hiring too many Googlers?

Or, given that "Siri" alledgedly sounds like slang for buttocks according to today's interwebs, bought an outside technology and didn't immediately rebrand it to sound Apple like?


In the presentation, they said Siri's "beta" because it's only available in a subset of iPhone's markets, not because they consider it low-quality.


Schiller said it was beta because more language and services support was coming. I'm surprised that Siri doesn't already provide turn-by-turn activation nor can be used for launching apps or changing settings.


No so long ago. FaceTime was 'beta' for quite a while.


I think they still need to release an iPhone Nano for the masses. The iPod was big, but the moment Apple brought out the iPod Mini, the iPod went mainstream, because it became affordable.

Apple needs to do the same for the iPhone...


The iPhone is already mainstream. And the 3GS is now free, it doesn't get more affordable than that.


Do all phone plans cost the same in the US? A free phone plus $10 a month is a lot more affordable than a free phone plus $60 a month.


As I understand it, all the US carriers (with the exception of T-Mobile) charge the same per month whether you bought a phone subsidized or not, so it doesn't make too much sense to buy an unsubsidized phone, because you won't be saving anything per month.


Get a prepaid.

I paid $200 for an LG Androidy thing (an Optimus V, if anyone really cares) and now I pay $25 a month for 300 minutes per month and unlimited data. It's a crazy better deal than anything else out there.


This is exactly what makes me sad about a possible takeover of T-Mo. I'm happy to bring my own phone and just buy service, and they give me a discount for that. I may have to switch to a lower quality pre-paid company in the future.


Free with a contract. The 3rd World can't afford contracts. 95% of people in India and Africa are on "Pay as you go"

5% market share is not mainstream in mind. I guess I was referring to huge market share...


Fair point on what is "mainstream". I was thinking in a US-centric way, I admit. Here the two best selling phones are iPhones (as far as I know).

But after thinking about this more, I just don't think it is helpful to analogize to the iPod. The difference in markets is huge, and I doubt the iPhone's share will ever be like what the iPod's was (and still is).


It's not really mainstream if you charge $60-$70 per month. There are Android phones that are free with $10-$15 contracts.


What you're really saying is that the total cost of owning the device is more than just the purchase price. I agree -- so how would an iPhone nano help?


"Free," with a 2 year lock-in for voice service plus a mandatory data plan.


focusing on just the high-end is a losing strategy in phones just like it was with computers. volume wins. ecosystem wins.


Apple's shareholders would probably disagree with you. For that matter, so would HP's and Nokia's.


with computers apple is the low end. i was referring to the attack of the killer micros: http://en.wikipedia.org/wiki/Killer_micro


I think it's a great move by Apple to make the 3gs seem free because it says the following:

1. 3gs owners: it's time to upgrade to the 4/4s (that's me)

2. It'll burn down existing stocks a lot faster. What was more valuable, an HP TouchPad in production or an HP TouchPad when the production was stopped?

3. Parents who have an iPhone will be able to get their kids one on the cheap, thus reclaiming ownership of the ir own phone. This also indoctrinates the child into the world of the iPhone, a strategy Apple has pursued with all of its products since the very beginning.

4. Lastly: get the phone into the hands of a holdout, at least on a trial basis, and hope for an upgrade after a couple of months, if not the same day in-store.

Market share is very important to Apple as it bears on their bottom line and while not compromising on quality (low-end iphone) they can still get a portion of that share by unloading old 3gs stock and maybe even removing 1 & 2 stock still out there in the wild that does nothing to promote present-day Apple products. Walk into any of their stores with an ugly piece of hardware and they'll try hard enough to get you to hand it over.


signing a two year contract on a 3gs is hardly a trial basis.


Sure, but Apple is betting that once they have an iOS phone in their hands, and judging just by repeat customer shopping patterns, they have a pretty good chance of upgrading that customer to a 4s, if not at least a 4. All they have to do is get that phone in their hands.




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