Or Whatsapp. Or Signal. Or Telegram. They all work like that.
You'd think they designed it like that because it works well for their paid use case, using it for work. But no, it's really annoying to use in that context to. I can't call a colleague, instead I have to add an impromptu meeting to the chat, join it myself, wait until they show up. I mean, it's just two of three clicks instead of one, but still.
It was well worth it 10 years ago. My extended family almost solely decided to switch to Apple because grandparents who did not speak English and grew up in a poor developing country could all use FaceTime on iPad minis, but no one could figure out how to use Hangouts/Skype/etc.