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I applaud Googlers who try to put the "don't be evil" genie back in the bottle, but I wish you would point your energy toward a more-achievable goal.



Regardless of what you think of Google's business practices, paying off insiders is absolutely not something that any of us should accept.


You have already accepted it, by continuing to work for a company that does it (regularly -- this is hardly a unique story).


Sorry, are you saying that it is common for people to bribe insiders to bypass policy and hurt their competitors? This is the first time I've heard a story like this.


Hey friend - you did something very good today. It was kind of you to offer your help. I hope you have a really good weekend...:)


Thats apart of the world behind the world. What people say and what people do are entirely different things. Do you know the kind of things Google execs had to do to get into the china market? It sure wasn't all in good fun. Business by human nature operates by drama, lies, deceit, and leverage.

The lies and dishonesty come from the highest authority in Google. The only real solution is to force the dissolution of big tech and create competition once again. The only thing that can change business behavior is effects to profit.


Yeah, you can even Google™ to find many other such stories.


It's difficult to tell if you are being sarcastic or not.


To the persons voting my comment into the dirt, I was being sincere.

If you really have never heard of this type of thing occurring, then you are either willfully ignorant, or completely separated from the reality of how business is conducted with Google. I don't say this with malice, but with plain honesty. This is a fundamental part of how the interaction with Google works. To deny this so plainly can only make any sort of sense through sarcasm.


> This is a fundamental part of how the interaction with Google works

Working in Ads at Google, this isn't something I've ever seen. If you're able to share details of cases where bribing insiders has happened (either here or to my email) I can look into them?


I'm not being sarcastic


So in other words, "All Googlers Are Bastards"?

This hardly seems like a productive sentiment. A system is only as corrupt as the people in it, and this person is openly trying to address a specific problem the best way they know how. Why would you try to dissuade them? I don't understand what your end game is except to make Google more corrupt.


Not a fan of Google at all. But I'm sure if someone chose to flamethrow you or your company you'd expect them to back up their accusations... right?


If they quit a job anytime something happens contrary to what they believe, they'll will switch jobs every week.

Every employer will have skeletons in the closet. Or out of the closet...


Paying off an insider to get something done that actually needed to be done seems a hell of a lot less problematic than capriciously destroying someones livelihood with no justification at all as the parent indicates that Google did to them.

There's nothing wrong with taking gobs of money to work at a huge corporation but at least be honest that they are terrible.


TFA states that a google insider was paid by a competitor to suspend their account.


You are right. I thought someone else paid to get the account restored.


You misread, I think.

> Later we learned their old agency paid off a Google insider to flag our client’s account resulting in suspension.


You are right. I thought someone else paid to get the account restored.


I applaud Googlers who try to do the right thing and I don't understand why a random person on HN should dis them for it.


"Just get you issue to the front page of hacker news, if you can't make it fuck off" is not a valid support strategy for one of the biggest corporations in the worls


Would you prefer nothing to happen? In the real world, we have two bad choices: either google ignores it completely, which I’m certainly not defending, or some of its employees try to make good. Why punish people for doing the right thing?

Of course I think their support is generally reprehensible. But we don’t have a third choice right now, so these employees taking initiative seems like a win.


Or maybe it's part of their strategy? Remember, Google is an advertising agency.

They are sending a message out that their support is maybe not 100% adequate, but if you do have an issue, just raise your voice on social media and it will be fixed. In the end everything will turn out allright, not?

The message they are sending out is downright misleading. Maybe we should even say no to that.


What you are describing is the problem. Both your options are terrible. This needs regulating.


uh they aren’t my options. They are what’s available in the real world right now, not what you and I would prefer be available.


It would be better if that googler or google itself recognized that having lots of automatic switches that destroy businesses, or people's email access or other things with no recourse is unacceptable and worked on that. Google should have an ombudsman or office that deals with these issues. I'm sure there would be lots of fraudulent claims. But there would be lots that were not. Please google let people pay to speak to a human for help when there is a problem.


Please government regulate these monopolies.


That would be even better. Google search email and docs are almost public utilities at this point. But at least, we need to regulate on Google shuts down accounts, because it can really screw people's lives and companies. That reminds me I need to copy everything out of my own Gmail and docs again Just in case Google one day says I'm a persona non grata.


This would fall under anti-corruption laws, it's a legal matter and Google is obligated to show due diligence in investigating any disclosures, in any form they may appear.




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