“If your support is this poor/non-existent, you shouldn't get to talk about your "record-breaking multi-billion dollar profits" quarter after quarter.”
I am wondering more and more whether these companies are so profitable because they are more efficient or if a lot of their profits come from cutting customer support most companies used to do.
I am wondering more and more whether these companies are so profitable because they are more efficient or if a lot of their profits come from cutting customer support most companies used to do.