Both my XPS 13 and XPS 15 rock on the table due to being flexed somehow.
Last week I was sitting in a meeting and tilted my screen up a little on the XPS 15 so I could see past some glare from lights and the hinge snapped. It has the smallest little piece of metal at the point it snapped, about 3-4mm wide and 1-2mm thick, it was no wonder it snapped, so work had to give me a new XPS 15. The hinge itself is plastic-welded to the chassis so it can't just he replaced without the whole chassis being replaced.
I was planning for my next laptop to be a Framework anyway but my (£1600) XPS 13 is only ~2 years old so I am a little way from wanting to buy a new laptop just yet.
This sort of behaviour from DELL is confirming that going Framework is probably the right choice.
EDIT: Also don't get me started on the i9 / 4K XPS 15 a friend of mine bought that seems to want to kill itself any time it's switched on, and has never worked correctly since day dot.
>>Both my XPS 13 and XPS 15 rock on the table due to being flexed somehow.
I've had XPS laptops all the way back in 2010, then 2013 and then 2016 - they all rocked on a table, it's like Dell's factory is crooked and they are physically incapable of making an even laptop.
my XPS 15 7590 is dead flat. I have encountered ones that rock, but it's because the owners would slide them across tables and wear the rear 'table-leg' bumper unevenly. I tend to pick the laptop up and re-place it when I need to move it rather than slide, and i've had good luck.
Now, I agree that kind of thing shouldn't have to be thought about as a wear item -- but it seems to be one.
>>but it's because the owners would slide them across tables and wear the rear 'table-leg' bumper unevenly
I assure you all of mine did that straight out of the box. When the second one did it I was like "Huh, what are the chances" but I almost expected it with the third.
I assure you I do no such thing, and two for two my XPS laptops "rock" on the table.
Neither laptop has any wear whatsoever on the rubber feet from sliding them on a desk, or on anything else for that matter. I'm a software engineer, not a savage.
From my rudimentary testing, the front right corner is a little bent upward compared to the rest of the laptop. If I touch that corner with one finger it rocks, on both models and on any level surface.
Both of my machines are older than your 7590 but they both did it since new.
I got a 2020 model this week when the hinge broke on my XPS 15 but I'm yet to test if it suffers the same issue.
I've been through my fair share of laptop brands over the years.
Leaving Apple out of the equation, the XPS is still the best built, thinnest (though not lightest) laptop I've had that's got the grunt to get my work done.
The XPS 13 is disappointing because of the soldered WiFi meaning I can't swap out that crap Killer WiFi for Intel.
Last week I was sitting in a meeting and tilted my screen up a little on the XPS 15 so I could see past some glare from lights and the hinge snapped. It has the smallest little piece of metal at the point it snapped, about 3-4mm wide and 1-2mm thick, it was no wonder it snapped, so work had to give me a new XPS 15. The hinge itself is plastic-welded to the chassis so it can't just he replaced without the whole chassis being replaced.
I was planning for my next laptop to be a Framework anyway but my (£1600) XPS 13 is only ~2 years old so I am a little way from wanting to buy a new laptop just yet.
This sort of behaviour from DELL is confirming that going Framework is probably the right choice.
EDIT: Also don't get me started on the i9 / 4K XPS 15 a friend of mine bought that seems to want to kill itself any time it's switched on, and has never worked correctly since day dot.