> It would have worked, every other card terminal we'd used in the country still supported magstripe, and I saw that her machine had a scanner. She didn't say the reader was broken or anything, just refused to try.
Just because the terminal has a magstripe reader on doesn't mean her merchant account provider accepts it. Plenty don't, or some transfer the liability to the store in that case.
> If the card hadn't worked I would've felt bad and probably done that, but she wouldn't even try it. Don't advertise that you take credit cards and get mad when customers try to use them.
In 2014 a card that doesn't have a chip might as well be broken. I don't think you can put this one on her.
OK sure, but in 2014 in Norway a card without a chip might as well be broken. If I turned up to a restaurant where you are, asked if I could pay by card, ordered, and then busted out my UnionPay card and demanded they accept that, would you say that was reasonable?
That's true - but they were widespread pretty much everywhere else in the world including Norway. Up here in Canada we tend to say "Do you take interac?" instead of credit - but if credit is just the way people talk about chip-n-pin in Norway the understanding might be that walking into a store with a non-chip-n-pin card and asking for credit is dishonest.
I'm not Norwegian but it'd be pretty similar up here in Canada at this point - if your POS terminal gets damaged and your mag stripe reader breaks there isn't really a big reason to immediately shutter your store and replace it.
Just because the terminal has a magstripe reader on doesn't mean her merchant account provider accepts it. Plenty don't, or some transfer the liability to the store in that case.
> If the card hadn't worked I would've felt bad and probably done that, but she wouldn't even try it. Don't advertise that you take credit cards and get mad when customers try to use them.
In 2014 a card that doesn't have a chip might as well be broken. I don't think you can put this one on her.