You’re trying to characterize OP as a condescending out of touch hipster, but in my opinion your characterization of the “modal” Facebook user is actually more so. The “modal” Facebook user is equally capable of being dissatisfied with the product as your 2013 hipster caricature is because FB has failed to deliver on its mission. The social side is boring and doesn’t generate as much engagement because it turns out your friends from high school truly are not relevant to your life, yes even the “modal” Facebook user is capable of change and evolution; and the content side leaves users feeling angry, divided, and exhausted after the hundredth flame war they find themselves embroiled in over the political upset of the day. It does matter.