And then let's have daily progress meetings to report on the status of each chunk of the investigation! Please update Jira at least once a day!
This is a great example of the perverse incentives built into the "everything should be done in one day chunks that you report on daily". The team is incentivized to ignore highly important but challenging / hidden work, and instead only focus on things that are highly visible to management.
I think the point is that the only work that matters is work that will improve the customer experience in some way. That could be infrastructure/stability work, or that could be visible front-end work. Not sure how you're using the word "hidden", but that's my reading from this discussion. Either of those things are important/valued by management probably. But none of that should imply or require micromanagement in a high-trust engineering org.
This is a great example of the perverse incentives built into the "everything should be done in one day chunks that you report on daily". The team is incentivized to ignore highly important but challenging / hidden work, and instead only focus on things that are highly visible to management.