It was a lot worse a decade ago. The GDS have done a pretty good job of unifying the design language and methodology of disparate government departments, but of course, it is a huge job. It clearly involves just as much cultural and organisational overhaul as it does technology work.
Most recently I found the DVLA license renewal was one of those ugly backwaters (albeit still fully online), but their license check code generator is great.
For real terrible stuff, check out local council websites.
Most recently I found the DVLA license renewal was one of those ugly backwaters (albeit still fully online), but their license check code generator is great.
For real terrible stuff, check out local council websites.