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the decision makers probably doesn't even know what open source really mean.

they read it on cio magazine and ZenDesk have "open source" api.




I'm positive everyone at Zendesk knows what open source is. This isnt a mistake. Whoever wrote it knew exactly what they were doing.


It sounds like you have never dealt with an aggressive marketing department before. They'll ask you to "bend the rules of your personal definitions" in order to let them do whatever they wish.




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