Honestly, even the preferred Experience at Avis leaves a lot to be desired. I’m switching back over to Hertz after being a National (Emerald for almost 10 years) and Avis (President’s Club for the last 8 years or so) and having horrible experience after horrible experience this year.
I’ve literally had Avis come and get a vehicle that I still had a week left on its rental from a hotel parking lot…and still can’t get an explanation from Avis as to why (or, even better yet, why they charged me for that extra week!)
I’ve literally had Avis come and get a vehicle that I still had a week left on its rental from a hotel parking lot…and still can’t get an explanation from Avis as to why (or, even better yet, why they charged me for that extra week!)