If I had a nickel for every time I've seen an article claiming "open source is broken", I'd have enough nickels to live on for some time.
The other side is that everything else is broken, too. How much should you really trust a package that you cannot audit and that is maintained by an unknown group of people with unknown skills who are also subject to the whims of quarterly earnings reports? Oh, and you'll never hear what their screw-ups were.
Can you really trust those average 3 engineers you work with to build any sort of complex piece of software more reliably just to get started with the project you're actually building?
The other side is that everything else is broken, too. How much should you really trust a package that you cannot audit and that is maintained by an unknown group of people with unknown skills who are also subject to the whims of quarterly earnings reports? Oh, and you'll never hear what their screw-ups were.