Well, I have a lot of records (screenshots in the app, downloaded reports, etc); and I am paying attention closely to the news around antitrust and other items affecting amazon sellers so I believe I'd know if something were to change here.
I don't think they feel right or wrong. I have talked to multiple customer support agents who have told me that I will get the money; or that they want to help me get it, but they have to forward it to X team and that team has to forward it to Y team and then nothing just ever gets done because somewhere down the line a team stops following through or whatever.
They don't feel any way about it. They are simply indifferent. It's a deal so insignificant to them that they don't even notice it even though it's been the #1 or #2 (next to my job) the center of attention for me over the last year.
I don't think they feel right or wrong. I have talked to multiple customer support agents who have told me that I will get the money; or that they want to help me get it, but they have to forward it to X team and that team has to forward it to Y team and then nothing just ever gets done because somewhere down the line a team stops following through or whatever.
They don't feel any way about it. They are simply indifferent. It's a deal so insignificant to them that they don't even notice it even though it's been the #1 or #2 (next to my job) the center of attention for me over the last year.