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As I understand, they were buying sight unseen.

This happens in hot real estate markets. If you don’t want to miss out or start a bidding war, you have to be the most frictionless buyer.




In my area, OpenDoor was buying sight unseen. All they required was a 10 minute zoom call where you walk them through the house. Zillow actually sent out someone to do a home inspection (although a bit more cursory than what a typical buyer would pay for). This may have varied by market though.




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