> They are absolutely not commiting fraud - that is a total lie.
If I write an email to them asking them to cancel an account, doesn't that constitute legal termination of my authorization to continue service or charge me?
Unless the service agreement I signed specifies a specific way to cancel an account - in that case my agreement to it constitutes authorization unless I jump through their hoops. Argh.
Remember, canceling your account means everything (EVERYTHING) is deleted. They are far far more concerned that someone will randomly email them pretending to be the CTO of some startup or you, and they will blow away 3 years of someone's work.
Canceling your account even cancels glacier, WORM records, object and compliance lock data etc.
Everything I've seen says that AWS rightfully biases towards retention unless the delete request is very clear - and email will never rise to that level (nor should it!).
So you have to login and close your account yourself.
How you get from a very reasonable business practice here (and they are frankly one of the easiest of the major players to actually talk to) to fraud... is a stretch.
Edit: For those not familiar with AWS account closure here are the steps:
If I write an email to them asking them to cancel an account, doesn't that constitute legal termination of my authorization to continue service or charge me?
Unless the service agreement I signed specifies a specific way to cancel an account - in that case my agreement to it constitutes authorization unless I jump through their hoops. Argh.