The article acknowledges that Facebook made mistakes, and that its internal reports prove the company knows the harm it can do to vulnerable teenagers. Then these issues are discarded. Apparently, Facebook even had some growth after all...
But lying to advertisers? This is deemed as unacceptable, and flagged as a possible beginning of the end.
I know this is the Economist, but when it comes to reputational points of no return, I think that vulgar remark regarding early users' trust did the job.
The article acknowledges that Facebook made mistakes, and that its internal reports prove the company knows the harm it can do to vulnerable teenagers. Then these issues are discarded. Apparently, Facebook even had some growth after all...
But lying to advertisers? This is deemed as unacceptable, and flagged as a possible beginning of the end.
I know this is the Economist, but when it comes to reputational points of no return, I think that vulgar remark regarding early users' trust did the job.