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>And only like 8 people can tell you that information 3 months after the fact.

It's like that in every large organization. But it turns out businesses are pretty good at tracking costs, no matter how complex.

Besides, the specifics of any single case don't matter all that much. The variation can be smoothed out given enough data and a few common points of comparison.

But all of this is asking the wrong question...not 'how much does this cost now?' which is hopelessly mired in historical cruft but 'how much would this cost if done efficiently?'.

I wonder if the VA has open books...if not, they should.




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