What I took away from this article wasn't that BBM should be blamed (or, I guess, credited, depending on your point of view) for the riot, which is how some people seem to have read it.
For me it was basically a puff piece reminding us that, just because RIM has big problems, it doesn't mean their devices (and software on them) aren't popular. It just so happened that a big news story could be used to make that point, which is what gave the story enough traction to be worth writing at all.
For me it was basically a puff piece reminding us that, just because RIM has big problems, it doesn't mean their devices (and software on them) aren't popular. It just so happened that a big news story could be used to make that point, which is what gave the story enough traction to be worth writing at all.