> whenever he ran into a problem, he'd stop, fold his hands, and sit back in his chair. And wait until the manager noticed this, would come by, ask what the problem was, fix it for him, and he'd then proceed.
Certainly there are better ways to communicate than looking to see if someone is sitting back in their chair. Either they are delivering or they are not. If not, a good manager will ask what the problem is, then fix it. Not delivering should be a temporary state, if it’s not, that employee may not be a good fit for the org.
I mean I would totally agree with this but sometimes you end up in a situation with someone like the described engineer; obviously you should get rid of them - but getting rid of people quickly and efficiently is not possible in every organization and country therefore managers sometimes need to manage someone that should be gotten rid of because it is not the propitious time to get rid of them.
Certainly there are better ways to communicate than looking to see if someone is sitting back in their chair. Either they are delivering or they are not. If not, a good manager will ask what the problem is, then fix it. Not delivering should be a temporary state, if it’s not, that employee may not be a good fit for the org.