What would you expect as actionable advice? The software world is so diverse, how could a reasonably sized article cover all those needs?
The best I can think of would be: regression tests are ok and mean "don't you ever do _that_ again". But they are not sufficient to catch the funny ways your customer will use the software. For that you need some people striking a balance using it in new but realistic enough ways.
The best I can think of would be: regression tests are ok and mean "don't you ever do _that_ again". But they are not sufficient to catch the funny ways your customer will use the software. For that you need some people striking a balance using it in new but realistic enough ways.