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I'm not sure why there needs to be a lot of tech involved for a phone line for people to call in tips.



I mean you can have Joe writing it down on a piece of paper, sure. But when it gets to a computer, costs start coming up. It depends on how the software works but the products used tend to be a) ancient and b) often either not configurable enough to support new use cases or so complicated that you have to submit a change request to the vendor to do it for you.


Idk I imagined an excel spreadsheet, which hits the middle ground between paper and some complex govtech application. If it is successful and fines/funding rolls in then maybe upgrade




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