> It's disappointing how many people say "apologies don't work". The purpose of an apology isn't to salvage your reputation, it is to help victims move forward.
Well, if the "victims" don't move on after the apology, then the apology didn't work, did it? :-)
An apology that admits the wrong lets the victim stop doubting or blaming themselves. So the anger comes after it is acknowledged that what was done to you is wrong. In that way, anger after an apology actually means it may have worked.
Well, if the "victims" don't move on after the apology, then the apology didn't work, did it? :-)