The first time I contacted Apple developer support was because I wanted to change one letter in my first name (the system has messed it up so that random numbers were displayed instead of 'ł' letter).
It took 3 months until I finally leared that this could not be done and that I should create new account. My emails were usually responded after one week and not read at all, instead I was given the same automated responses which had nothing to do with my problem.
The second time I wanted to ask whether it is allowed to recreate the look and feel of Aqua widgets in my app, so I have emailed the legal team. I recieved an automated response which was suggesting that my question might not be answered at all because of the high volume of questions that legal team is currently dealing with. I haven't heard from them since then.
Ohh... and yes, I also had to fax my credit card details in order to sign up for developer program, I can't think of any other online service that would have such requirement.
It took 3 months until I finally leared that this could not be done and that I should create new account. My emails were usually responded after one week and not read at all, instead I was given the same automated responses which had nothing to do with my problem.
The second time I wanted to ask whether it is allowed to recreate the look and feel of Aqua widgets in my app, so I have emailed the legal team. I recieved an automated response which was suggesting that my question might not be answered at all because of the high volume of questions that legal team is currently dealing with. I haven't heard from them since then.
Ohh... and yes, I also had to fax my credit card details in order to sign up for developer program, I can't think of any other online service that would have such requirement.