Hi renrutal, Steffen from Airy here. Thanks for your remark and I couldn't agree more with you which is why we don't pay-wall privacy features. Actually, nothing stops you from turning on encryption also in the open source version of Airy as Pascal pointed out above.
The topic you mentioned above comes from our pricing page for the Airy Enterprise Edition and is about an additional (!) and fully optional conversational data store for archiving conversations and to provide for conversational analytics use cases. We currently only offer this additional streaming option for enterprise customers with large amounts of conversational data by leveraging data lakes on economic cloud storage solutions like AWS S3. We strongly recommend to activate server-side encryption for this storage option.
The topic you mentioned above comes from our pricing page for the Airy Enterprise Edition and is about an additional (!) and fully optional conversational data store for archiving conversations and to provide for conversational analytics use cases. We currently only offer this additional streaming option for enterprise customers with large amounts of conversational data by leveraging data lakes on economic cloud storage solutions like AWS S3. We strongly recommend to activate server-side encryption for this storage option.
Here's a blog post we wrote about the relevant topic of utilizing data lakes as a long-term solution to store conversational data: https://blog.airy.co/introducing-data-lakes-for-conversation...
If you have further suggestions how to improve privacy features in the interest of all users, we are of course happy to discuss them.