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If you have a centralized corporate IT department you probably also have a maintenance contract with eg Dell. It's much faster and easier to just keep a stock of ready-to-go spare machines so you can immediately swap out any broken ones, then send those broken ones back to Dell to be repaired or replaced and returned to you to replenish your ready-to-go stock.

This is how it works on most industrial job sites - your drill breaks, you go to the locker and check out another one. When the Hilti guy comes around, he collects the broken ones and they get serviced or replaced.




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