"It is obviously difficult to address anonymous commentary and it is particularly difficult to believe that a 'high level employee' in good standing with the company would choose to anonymously publish a letter on the web rather than engage their fellow executives in a constructive manner"
Most of us do this everytime we post to HN and let our logic stand for itself. I feel this is the most reasonable way to conduct ourselves, and I have come to hate browsing blog comments after being spoiled by HN.
The OP was not speaking for a corporation, near as I could tell, but was speaking as a concerned employee. The response from RIMM was equally anonymous, yet it wreaked of the PHB mentality that got RIMM where it is in the first place.
says the unsigned blog post.