I had an AWS account that charged me like $6 per month for a year after I thought I had turned everything off. I finally went on a hunt for what was causing it, and had to escalate to support to find it. This was 11/12 my fault I admit, I should have been on it after the first month.
More recently, I was looking for a cloud GPU provider, and tried a different provider that I won't name. I tried out a ~$3 per hour instance, and shut it down after maybe 20 min. A few hours later I (thankfully) started getting billing alerts that my bill would be $1500 ish at the end of the months if my usage kept up. I couldn't find anything still running, could not get anything from support (they had some kind of chat support that told me to open a ticket), first opened a ticket then after and then after ab hour shut down my account as a last ditch effort. At which point they promptly emailed me an invoice for the $16 I had incurred during the time before I cancelled. The help desk relied to my ticket like a week later, asking for more information.
Needless to say, I won't ever use that company again, but it could have been a lot worse, even more so if I was a student or someone who blew their whole experimentation budget on whatever mistake I made.
Hinting at the name like this seems unfair to any other companies that might reasonably be interpreted as "[Vague description of provider now removed]"... especially since I can't decide if you're sarcastic about [piece of description] part.
At the very least [two names] are big names that you could plausibly be referring too... and I could see only one name coming into many peoples minds and then them assuming you're referring to that provider.
More recently, I was looking for a cloud GPU provider, and tried a different provider that I won't name. I tried out a ~$3 per hour instance, and shut it down after maybe 20 min. A few hours later I (thankfully) started getting billing alerts that my bill would be $1500 ish at the end of the months if my usage kept up. I couldn't find anything still running, could not get anything from support (they had some kind of chat support that told me to open a ticket), first opened a ticket then after and then after ab hour shut down my account as a last ditch effort. At which point they promptly emailed me an invoice for the $16 I had incurred during the time before I cancelled. The help desk relied to my ticket like a week later, asking for more information.
Needless to say, I won't ever use that company again, but it could have been a lot worse, even more so if I was a student or someone who blew their whole experimentation budget on whatever mistake I made.