It's more tedious than anything and we the end user are stuck waiting for government (Bank of Canada) to release the new series banknotes to the vendor so they can create the firmware which then has to be approved by my company's head office testing lab/GLI and then we get it eventually.
Meanwhile while all that is going on the bills may actually be in public circulation and customers are after us for having equipment that won't accept new series bills.
It's more tedious than anything and we the end user are stuck waiting for government (Bank of Canada) to release the new series banknotes to the vendor so they can create the firmware which then has to be approved by my company's head office testing lab/GLI and then we get it eventually.
Meanwhile while all that is going on the bills may actually be in public circulation and customers are after us for having equipment that won't accept new series bills.