As a normie, I've never in my life had to interact with a tech company's CS. Shit either just works, or I give up and switch to a competitor.
I have, however, wasted days of my life listening to elevator music interrupted by annoying, incredibly loud upsells, going through the same dumb, patronizing troubleshooting steps with customer support, multiple times for the same incident.
I have, however, wasted days of my life listening to elevator music interrupted by annoying, incredibly loud upsells, going through the same dumb, patronizing troubleshooting steps with customer support, multiple times for the same incident.