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I'll give you that things are hardly ever binary. But toxicity is something that can be determined. They are the people do not care about others. They do not listen, no matter how many times you've talked to them. They see themselves as correct in their attitude, and others wrong. They do not change, or at least not in the short term (and definitely if they never suffer consequences). I've worked with these kind of people. We all have.

This whole "good outweighs the bad" is wrong.

1. Toxic people damage the company in general. Whether that be the reputation or culture. The consequences of their actions and words waste company resources.

2. They damage the productivity of others. Either indirectly or directly.

3. Most importantly: they hurt others. Nothing can outweigh the hurt they cause others.




Indeed we all have met them, they are usually to be found in Steering Councils while pretending to be noble and good.




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