Its essentially saying I'm busy and negligent. Now I'm mad big company didn't come to my rescue.
> scaling our business from 3 to 10 and then 100 people, raising money, editing our film, and planning our release. Oh, and a virus shut down the world, I moved two times, and our business went completely digital.
> and amid 18 hour workdays,
The quantified communication with company provides no details to what was said.
Maybe op was right, maybe they weren't but this sounds like whining without any evidence.
I understand AWS UX is quite bad (I have also personally been bitten by GCP UX) and would be more sympathetic with the OP if this were the cost for 1 or 2 months.
If OP didn't notice it for 8-9 months, I do think it's unfair to blame the entire amount on AWS.
I'm right there with you. This new generation of "medium authors" is really not sticking the landing. Almost every one of these articles could just be renamed to "My Rookie Mistake And How I'm Going To Make It Into A 1,500 Word Blog Post"
> Messages often took a full month to get a response.
Also does not ring true to my experience with AWS unless the author was not paying for any support tier. If they did not have even developer support on the account, then they got exactly what they paid for.
Its essentially saying I'm busy and negligent. Now I'm mad big company didn't come to my rescue.
> scaling our business from 3 to 10 and then 100 people, raising money, editing our film, and planning our release. Oh, and a virus shut down the world, I moved two times, and our business went completely digital.
> and amid 18 hour workdays,
The quantified communication with company provides no details to what was said.
Maybe op was right, maybe they weren't but this sounds like whining without any evidence.