> I practically wanted to kill the guy over the phone.
I first had that experience with Apple 25 years ago when I called (from the hinterlands) to get a replacement switch for my Apple (one-button) Mouse.
Apple rep: "No we don't sell parts like that."
Mutter, mutter, something about with a $5 switch I could fix it in two minutes rather than buy a new one.
Apple rep: " Why bother? It's just a cheap peripheral ... only $80 to get a new one."
Epilogue:
Imagine my reaction when I found out that the cost of a 1.5MB "superdrive" (the original had been ruined by all the dust that had been sucked through it by the system fan) was $400. (In that time and place, that was one month's rent.)
I first had that experience with Apple 25 years ago when I called (from the hinterlands) to get a replacement switch for my Apple (one-button) Mouse.
Apple rep: "No we don't sell parts like that."
Mutter, mutter, something about with a $5 switch I could fix it in two minutes rather than buy a new one.
Apple rep: " Why bother? It's just a cheap peripheral ... only $80 to get a new one."
Epilogue:
Imagine my reaction when I found out that the cost of a 1.5MB "superdrive" (the original had been ruined by all the dust that had been sucked through it by the system fan) was $400. (In that time and place, that was one month's rent.)