What a coincidence. My wife had the same issue a few months ago. It started with her not being able to send or receive IMessages.
The worst part was that there was no notification nor warning. Some of her friends actually thought that she was mad at them for some reason as they would send her messages and she according to them would not respond at all.
From her perspective though she was responding to every message but they never got them.
After a while we figured out that something was wrong and went to an Apple store.
They told her that she had been reported as spam multiple times and her account was temporarily disabled.
We had to jump through a few hoops to get it reactivated and they told us as well that this was a one time exception.
Yeah, it's not like the messages in this post. Failures are silent and it's clearly a shadow ban. That's why it was so difficult for us to originally figure out what was wrong.
I believed it was some sort of service issue. I wish there was seriously legal recourse for this nonsense. You pay a cool $1000 or more just to have the device fail on you for no explicable reason.
The worst part was that there was no notification nor warning. Some of her friends actually thought that she was mad at them for some reason as they would send her messages and she according to them would not respond at all.
From her perspective though she was responding to every message but they never got them.
After a while we figured out that something was wrong and went to an Apple store.
They told her that she had been reported as spam multiple times and her account was temporarily disabled.
We had to jump through a few hoops to get it reactivated and they told us as well that this was a one time exception.