The algorithm used to be very complex and a big trade secret. Now it's just a bunch of big neural networks, and while still secret, doesn't look very different to Bings. The difference is Google has much more data to train theirs, so the results are better.
It was an algorithm originally. Today it's a bunch of big neural networks as you say, which are basically impossible to document, much less explain changes in, or even know if anything changed.
True, but imagine going to Ford and asking: How does your cars work?
If they came back with: “Frankly we’re not entirely sure, we just jigglede the handles in the factory until they came out like we wanted them to.” Then they’d not be allowed on to sell any cars anymore.
You mean kinda like how no one truly understands aerodynamic lift, but we are still able to create great airplanes because we have accurate models and do loads of testing?