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The review seems pretty reasonable, apart from the use of the word 'scam' which the firm objected to - https://uk.trustpilot.com/reviews/5cf8eb11b055990650f42368

Hard to see how it's libel if it's an accurate reporting of his experience with the firm




>In the review, Mr Waymouth alleged: "I paid upfront for a legal assessment of my case. "But what I got was just the information I sent them, reworded and sent back to me."

That does kind of sound like a scam to me.


Yes, but UK judges are always prompt to shield members of their own profession, or rich criminals like Trafigura:

https://www.theguardian.com/media/2009/oct/20/trafigura-anat...


is scam a protected word or something? "a scam is about tricking you into parting with your money"

If I _feel_ like I have been scammed surely I can say so?




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